Research shows that 85% of your financial success in life depends on your people (soft) skills.
At The School of Etiquette, you will learn these very skills.
They will prepare you to:

• Confidently interact socially and professionally
• Accelerate your promotion
• Improve your presence & social sway
• Reduce your social anxiety
• Communicate more effectively with your team, colleagues and family

Some of our clients

CORPORATE

The School of Etiquette, often ranked by our corporate clients as the ‘highest rated training provider’, offers a carefully curated range of corporate programmes to improve your team’s behaviour, communication and professional impression.

GOVERNMENT

Rated as the best ‘Protocol & Diplomacy Training Institute in Africa’, The School of Etiquette brings the latest learning & content from around the world to prepare your representatives for greater international impact and success.

SOCIAL

Our premium trainings give you the ability to conduct yourself with poise, elegance and confidence in every situation.

 

 

 

Press Mentions

Highest Rated Programmes

‘Our highest-rated programmes are a curated collection of courses that are tailored to a specific group and outcome. For more information on the efficacy of these programmes refer to our ‘Case Studies’.

In-Person Courses

Referred to as ‘The international gold standard of etiquette’, we offer carefully curated in-person trainings that focus on improving your impact on your people, career and environment.

 

Vtraining

Virtual Training

Our Virtual Trainings are designed to offer our clients the convenience of flexible, mobile and cost-effective training solutions. Choose between virtual, in-person, hybrid or create your very own customised training solution that best suit your needs. Please enquire with our team for more information on our virtual training solutions.

Elearning Courses

E-learning Courses

The School of Etiquette has created a range of short-high impact e-learning courses that offer you the freedom of learning our highly sought-after content in your own time and place.

 

Graduate &

Workplace

Readiness

Programme

Leadership

Development

& Grooming

International

Diplomacy

Protocol

Adult

Finishing

School

Train

-the-

Trainer

Upcoming Trainings & Events

Upcoming Education Events to feed your brain.

View All
17
November
Business Entertaining and Dining (Johannesburg – In-Person Course)
8:00 am - 5:00 pm
Johannesburg

Eating is not an executive skill… but it is especially hard to imagine why anyone negotiating a rise to the top would consider it...

22
September
Business Entertaining and Dining (Johannesburg – In-Person Course)
8:00 am - 5:00 pm
Johannesburg

Eating is not an executive skill… but it is especially hard to imagine why anyone negotiating a rise to the top would consider it...

10
October
Business Entertaining and Dining (Cape Town – In-Person Course)
8:00 am - 5:00 pm
Cape Town

Eating is not an executive skill… but it is especially hard to imagine why anyone negotiating a rise to the top would consider it...

E-learning Courses

The School of Etiquette is proud to announce that it was awarded ‘Etiquette Provider of the Year’.

Praise for The School of Etiquette

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N. Chase

“This truly exceeded my expectations in every way.  Truly, I have grown in leaps and bounds in such a limited time. Know more, do more, be more has never applied so much. This course brings you skills you wish you knew earlier and questions how you ever did it before.  Thank you for giving me talents that people wish they could bottle.”

N. Chase

D. Oliech Olang

“Where has the school of etiquette been? This is the best training I have attended in the last 40 years.  This is the training I have been dreaming about. My life is renewed, and my perspectives emboldened. My dream is clearer. The strategies learned in this course will definitely take me there.”

D. Oliech Olang

I. Ndirangu

“Excellent, I would even recommend this to my management who interact with a vast and diverse audience of high status.  The school of etiquette is first class in delivery and content.”

I. Ndirangu

M. Magaya

10/10 I am a new person, lovable and capable. It is a must-attend for everyone as it will equip you in all aspects of life. This course will boost your self-esteem! You can face the world and achieve more after such a course.

M. Magaya

T. Viljoen

10/10 indispensable, inspirational, and highly recommended! I liked the level of excellence and competence of the presenters and the overall presentation of the course.  The course touches on the essential skills needed to interact on all levels. The practical integration was very good.

T. Viljoen

Dr N. Ngcobo

10/10 because my life will never be the same! I loved everything! The confidence and the passion of the presenters, how non-judgmental they were. Every person alive should undergo something like this at least once and the earlier the better.

Dr N. Ngcobo

Dr. S. Mogano

10/10 after two workshops I promise my life will never be the same again.  This was really life-changing for me.  May SOE grow bigger and continue sharing this gift of life.

Dr. S. Mogano

K. Pather – Tech Developer

“10/10 I got more than my money’s worth. Fabulous learning experience, the course content covers many disciplines and the balance between theory and practice is perfect.  This course is a must-do for any of those wishing to get along better with people.”

K. Pather

Adult Finishing School

C. Fourie – Company Secretary

“11/10 This course exceeded my expectations. The business section was extremely valuable. I think all business people must enroll in this course and all young people! The delivery was interactive, energetic, and humorous.”

C. Fourie

Adult Finishing School

L De Wet – Early Childhood Development Teacher and Organisational Psychology Student in Qatar

“It was and is a blessing to partake in this life-changing training. It was astounding! 10/10 i pray that my life will be a testimony of what the school of etiquette has taught me.”

L De Wet

Adult Finishing School

Monique Bezuidenhout – Retired CEO

“10/10 I loved every part of the training, it was vibrant and entertaining.” (Business entertaining and dining)

Monique Bezuidenhout

Business Entertaining and Dining

S. Dlamini – CEO Of ‘Woman Of Crazy Wealth’

“10/10 this course was fantastic. This has been the best experience and investment. I feel empowered and challenged to do more.” (International diplomacy and protocol)

S. Dlamini

International Diplomacy And Protocol Masterclass

E. Manamela

“10/10 before I came to this course, I had low self-esteem. I believe that everything I tell my mind I will achieve, after this course I believe in who I am.  This is one of the most amazing courses!” (Adult finishing school)

E. Manamela

Adult Finishing School

Z Mdanda – CEO Mielele Group

10/10 what a life-changing experience, I absolutely loved everything taught and I already feel like a million dollars.

Z Mdanda

CEO Mielele Group

B.Aloyin – Protocol Officer Lagos Airport

10/10 This is one of the best courses I have ever attended

B.Aloyin

Protocol Officer Lagos Airport

R. Mwaratu – Cruise Liner Concierge

Totally worth every penny and more! This course (Adult finishing school) is relevant to every businessperson at any level. It is well-structured and informative. If you would like to elevate yourself to an international level in the business world this is a must-do course for you. It opens your perspective, defuncts myths, and demystifies the business world and the complexity of its navigation for any individual.

R. Mwaratu

Cruise Liner Concierge

F. Ariyibi – Protocol Officer Lagos Airport

I feel elated, complete, and better. 10/10 it is the best thing I have ever experienced.

F. Ariyibi

Protocol Officer Lagos Airport

T. Peta

11/10- this is the most powerful course I have ever been on and I strongly believe that it changed my life. No number of words can explain how thankful I am to the school of etiquette for bringing a positive change in my life through this course.

T. Peta

M. Khoza

I feel inspired, motivated, blessed, happy, ready to conquer the world, knowledgeable, amazed, positive, peaceful, loved, confident, and excited. My life has changed, and my spirit renewed.  I will remember this course for the rest of my life. Thank you!

M. Khoza

B. Mashao

10/10 The School of Etiquette is indeed very relevant for preparing employees and even employers to create a wonderful working relationship and culture.

B. Mashao

N. Shakwane

10/10 this was one of the best workshops that I’ve ever been on. I learned a lot! They also opened my eyes to some of the things I never realised about myself.

N. Shakwane

L. Dube

10/10 I just went from completely unaware of how much I didn’t know or understand about the power of good manners, to being prepared to use all the etiquette I’ve learned from this workshop in the next event. I can’t wait!

L. Dube

M. Adeoye – Chief Protocol Officer Lagos Airport

It (international diplomacy and protocol masterclass) is excellent and a must for people aspiring to positions of authority.

M. Adeoye

Chief Protocol Officer Lagos Airport

G Onyegbula – Protocol Officer To Ecowas Parliament

I loved everything about the training!

G Onyegbula

Protocol Officer To Ecowas Parliament

L. Masina

Enriching, empowering & powerful!

L. Masina

Makabelo Motaung

I can rely on myself more. The world is not a scary place. Class & elegance can be learnt!

Makabelo Motaung

Nicole Theron

A perfect 10 – my days of trembling hands and terrifying anxiety are finally over. A big thank you to both Courtenay and Kane for equipping me with the skills to take on every situation no matter how intimidating it may be, with poise and conviction.

Nicole Theron

Evashnie Govender

No words can really describe what I thought about this course. It was truly mind-blowing and by far the best course I have ever attended. Money well spent!

Evashnie Govender

Makabelo Motaung

When you can master what is taught here you have no excuse for not achieving greatness in all aspects of your life. Life is full of second chances, and this school is that second chance!!

Makabelo Motaung

Lynette Magasa – The Founder And CEO Of Boniswa Corporate Solutions

What an exciting and amazing week I had last week in Geneva. The course came so handy during my visit. I met very powerful and interesting people, game changers, and industry leaders. Having done the course I was also able to step up my game, oozing with confidence, and guess what, for lunch, I was seated at the main table. I knew exactly which knife to take, how to drink and not leave a mark of lipstick on my glass hahaha. I had a firm handshake and I could join any group and start a conversation.

Lynette Magasa

The Founder And CEO Of Boniswa Corporate Solutions

B. Marambire – Head Internal Control, Ecobank

Business etiquette training – you can be the best technical proficient person but without these etiquette tools, all that skill amounts to nothing if we do not know how to carry yourself and interact professionally.

B. Marambire

Head Internal Control, Ecobank

L. Duke

International diplomacy and protocol advanced masterclass – incredibly insightful. This should be taught in school! I really feel like I have learned a great deal. There were many times when I got goosebumps. A lot of what was said/taught resonated with me. I will become a better me.

L. Duke

International Diplomacy And Protocol Masterclass

Lee Roebeck

Adult finishing school – this past weekend at the adult finishing school was really an eye-opening experience for me. I’m now in possession of the knowledge to become a more refined gentleman. Well presented and great first-time experiences!

Lee Roebeck

Adult Finishing School

N. Mlilo

International business etiquette the workshop was an eye-opener, gave a new meaning to first impressions, and made a lasting one.

N. Mlilo

Business Etiquette

P. Mafoyane

These are great skills!! Everyone that is interested in developing themselves and striving for success needs this. This is not only for the business sector but also for one’s personal life.

P. Mafoyane

L. Jackson

This course is an excellent addition to a professional’s technical qualifications and experiences. It is vital in order to prepare for senior positions and learn how to behave in different environments.

L. Jackson

J. Mahanya – Head Business Banking, Ecobank

I thought confidence was something you were born with, but I am pleasantly surprised to learn that I can acquire it and impress at every step in my life. I am a happy man!

J. Mahanya

Head Business Banking, Ecobank

S. Karim – E-Banking Officer

It is an excellent course that can make an introvert come out of their shell and be noticed and amazing at what they do.

S. Karim

E-Banking Officer

C. Mutasa – Country Treasurer

I thought the facilitators were amazing! I envisioned myself with their confidence and rapport. I really think this course was a confidence booster that will help me both socially and in a business role with relationship management. This is the first training I have never fallen asleep in! The lecturers are well-groomed and knowledgeable in all areas of their presentations and topics. Very enlightening!

C. Mutasa

Country Treasurer

F. Kamutenga – Customer Services Officer

The course was delivered in a simple easy way that makes it easy to remember and put into practice. Can’t wait to implement what I learn today!

F. Kamutenga

Customer Services Officer

T. Muchemedzi – Credit Analyst

Very empowering. A good investment into myself that will benefit not only my employer but much more myself.

T. Muchemedzi

Credit Analyst

A. Singh

International diplomacy and protocol advanced masterclass dear Courtenay, Fraser, and Sharon I am still talking about how amazing my training experience with the school of etiquette was. It was great to meet you all. Thank you for being such gracious hosts and treating me so royally. I enjoyed everything, from the exquisite meals, the venue, the training material, the warm hospitality, and everything in between! The level of content and delivery not just meet international standards but exceeds them. I want more”

A. Singh

International Diplomacy And Protocol Masterclass

I. Mukwasa

Dear Courtenay, I immediately implemented my social skills on the plane, and for the first time I talked to the person sitting next to me for the duration of the flight and it was easier to converse about family, movies and fine dining. I arrived at 22:00pm, and at 8:00 am the next day I was doing a function in which we had 2000 guests. In attendance, we had a former vice president and excellencies from different embassies. I sat 30 signatories at the table using the French seating format and it was easy. As director of proceedings, I practiced making an entrance and correct standing posture while I watched everyone, and I couldn’t help but notice that, if they had been to the school of etiquette they wouldn’t have made so many mistakes at the table. Your school is simply the best in preparing us for world impact. Already opportunities keep opening. May God bless you and all the staff.

I. Mukwasa

Cindy – General Manager Slow Lounges

Happiness in the workplace and professional poise and behavior training – Dear Courtney and Frasier, at last, we are able to drop you a line to indicate how pleased we are with the happiness in the workplace and professional poise and behavior training recently carried out for slow lounge management and slow lounge cape town staff by your organisation. Every aspect of your service has been beyond reproach and every member of the school of etiquette team has delivered exceptional value and insights. I must compliment you and your organisation for your efficiency and professionalism. We have been totally impressed by the ease with which you provided service to us and the excellent documentation that supports it. We would certainly recommend the school of etiquette to any company in a similar position and trust you succeed in the future.

Cindy

General Manager Slow Lounges

A. Singh

Business etiquette training –  Dear Courtenay words cannot really express how informative the course (business etiquette) was. I have already shared what we did on Friday with my colleagues and advised them to contact you for further details. What a simple and easy-to-understand course that can be facilitated for everyone!.

A. Singh

Business Etiquette Training

Charlene Morrison – Concierge And Lifestyle Manager – Execujet Aviation Group

Dear Courtenay thank you for presenting an amazing business etiquette training course to our frontline team. I have noticed little changes in everyone, which is a great benefit to the company. Even the little details of how to properly do a handshake, small talk, and dealing with unhappy clients have been most beneficial. We have slightly changed our uniform policy to the recommendations made and now present a united front when meeting our clients. I can confidently say that our team represents our brand to a higher standard. Thank you.

Charlene Morrison

Concierge And Lifestyle Manager – Execujet Aviation Group

K. Katupira – Legal Officer

This course prepares you to be a dynamic professional by equipping you with the right social graces to make a lasting impression in the business world.

K. Katupira

Legal Officer

J. Mahanya – Head Business Banking, Ecobank

The course is delivered in a simple manner but the content is profound and extremely relevant for anyone who wants to build lasting & trustful relationships.

J. Mahanya

Head Business Banking at Ecobank

J. Msiwa – Personal Banking

If you want to learn how to engage well and professionally with a client, please contact the school of etiquette. You won’t regret it!

J. Msiwa

Personal Banking

C. Khaka – Customer Services Officer

It is a very necessary tool that every front-line officer or relationship manager should be equipped with in any organisation.

C. Khaka

Customer Services Officer

T. Gandanhamo – Head Client Engagement

Always thought starting a conversation with strangers is tougher than extracting teeth, but this course just made it a stroll in the park.

T. Gandanhamo

Head Client Engagement

L. Ive

Business etiquette – outshine the competition – totally enjoyed the interaction. I loved the energy brought to the classroom. I will highly recommend this to my peers. I cannot fault the course in any way. 10/10 well presented!

L. Ive

Business Etiquette

T Robbetze

Business etiquette – outshine the competition – absolutely brilliant! 9/10 is one of the best I have attended.

T Robbetze

Business Etiquette

J Smit

Business etiquette – outshine the competition – the venue is excellent wouldn’t change anything. Felt very welcome as always. The course is well presented and very professional. 9/10 knowledge, key points, and facts were well presented. Lots of tips and points are given.

J Smit

Business Etiquette

Thembi – Intern Teacher

Business etiquette – outshine the competition- I would like to thank you so much for allowing us the opportunity to go to the etiquette course. You can’t imagine how inspired, energized, and enlightened I am. I can not stop talking about it at home. It has changed my life!

Thembi

Intern Teacher

Tintswalo Khosa

Adult finishing school – I thought the course was well-structured and an excellent investment to unleash and reach my potential. 20/10 – the school of etiquette is offering skills that are so essential but which have been taken for granted by society. I wish I had learned the valuable lessons much earlier in my life.

Tintswalo Khosa

Adult Finishing School

Cwenga Songelwa

Adult finishing school – the delivery was 1st class! The presenters are confident, and friendly and make you feel at ease. I loved every moment of it. This course has made me realize that I am my own destiny, I wish I had known about this school earlier, I would have excelled at everything. 9/10 – the school of etiquette is a dream come true.

Cwenga Songelwa

Adult Finishing School

Marisa Da Silva

Adult finishing school – I just wanted to say thank you to both you and the school of etiquette team! Every point of contact with your organization and your team resonated with the class and personally reinforced everything that you were teaching.

I can never say thank you enough for the lessons learned. It truly was unforgettable! I look forward to implementing everything that I learned and I can’t wait to see what the future holds with all these new skills. From the first point of contact with you, I knew that this was something magical and I thank you for offering this school. You are going to do such remarkable things in life and I can’t wait to see it all unfold.

You truly are remarkable and I am so grateful to have gotten to know you. Thank you again for absolutely everything!

Marisa Da Silva

Adult Finishing School

Ntili

Adult finishing school – the information was well-presented. It was done with so much love and patience, I felt completely comfortable and at ease. My expectations were exceeded. Governmental leaders should attend this.

Ntili

Adult Finishing School

Nompumelelo Ndimande

Adult finishing school – wow oh wow!!!!!! School of etiquette gosh. I’m a quiet person, can’t sit properly, I walk loudly, I was a mess. And funny enough in the 3-day course I had with them I noticed it’s the little things I do without uttering a word that people look at and judge me by. I learned to walk, gain confidence, dress, to put on makeup, and believe me, I’m even crushing on myself after the make-up session I look exquisite! This was worth the time, money, and effort and I can’t thank Courtenay (elegant woman) and Kane (hunk of note) enough! Thank you, guys.

Nompumelelo Ndimande

C. McKillop

Success seminar dear Courtenay and Fraser, after completing the ‘success seminar’ with Fraser yesterday, part of my homework this morning was to list “3 things you can be grateful for”. The first thing that I could think of was” “I am most grateful to the school of etiquette for gifting and blessing me with the tools and knowledge, which when applied will catapult my current state of being into a state of worthiness and to become the person who is meant to soar and fly amongst the stars.” You have ignited and awakened a dormant knowingness and passion within me which makes me want to “know more – do more – be more”, and for that, I will be eternally grateful. The work that you are doing is a true godsend. I would love to see your teachings being implemented into our children’s school curriculum. To me, this is just as important as learning to read and write! For now, I am blessed enough to be able to pass what I know on to my son. I would like to wish you all the best for your new venture and pray that the school of etiquette will grow from strength to strength. Eternally grateful. Blessed. Enriched. Awakened. Thank you. Since I attended your course (success principles) I have secured a new loan for my business, I have attracted new clients to my existing business, I have met someone and I started gym on Wednesday. All thanks to the amazing empowering energy from Monday’s course. I am most grateful. Thank you!

C. McKillop

Leading SA Economist

This course (adult finishing school) is completely underpriced. Had I known this information when I was 19, I would have retired a billionaire at 30.

Leading SA Economist

Angela Marks – Misa Recruiter

A perfect 10! I liked the setting and the professional manner in which the workshop was presented. Very effective. I recommend that all staff in the service industry attend the (business etiquette) course.

Angela Marks

Misa Recruiter

Lisa Molaudzi – Entering The Workplace

This course was amazing. Personally, everything that was spoken about is going to add value to my personal life and I can do everything and anything I want. 10/10 life-changing.

Lisa Molaudzi

Entering The Workplace

Anonymous

I liked learning how to feel confident in my own body and how to make people feel at ease, and in so doing, feeling at ease myself.

Anonymous

Martin – Transnet

The course was splendid, very good, and well-presented with panache. 10/10

Martin

Transnet

Chloe Molyneux – Law Student

I received so much from this course and more. Loved the technology and interaction. Speakers spoke with such eloquence. Definitely, something to aspire to. My mother is going to cry tears of joy when she sees my table etiquette.

Chloe Molyneux

Law Student

Gene Van Niekerk – Personal Assistant

10/10 best workshop I have been to. Amazing! A must for all!

Gene Van Niekerk

Personal Assistant

Lungisani Ndhlovu – Business Executive

The first day at the etiquette school was a game-changer. I was impressed with your approach, mannerisms, and refinement. I feel more assured that I will treat my clients with new respect and go to business meetings knowing that I do not have to worry about the dining side of work. Thank you!!

Lungisani Ndhlovu

Business Executive

M. Samkeh

To the tutors of the school of etiquette, I’m blessed by you. The job that you do is amazing I have grown a lot since I have attended your courses. You teach with passion and love. You dedicated all your time and energy to me and my fellow workers just so we can have a better future and be happy in our jobs and in our lives I wish you all the best and all the love and happiness in this world!

M. Samkeh

N. Ceba – Protocol Masterclass

I do not know how to thank you guys, the training has helped me to be more confident and enthusiastic in discharging my responsibilities. I am so energised, the sense of fear I use to have when given a task is not so overwhelming as it used to be and I know in time it will be a thing of the past.

N. Ceba

Protocol Masterclass

Evashnie Govender

A perfect 10 – my days of trembling hands and terrifying anxiety are finally over. A big thank you to both Courtenay and Kane for equipping me with the skills to take on every situation no matter how intimidating it may be, with poise and conviction.

Evashnie Govender

Makabelo Motaung – International Diplomacy And Protocol Masterclass

No words can really describe what I thought about this course. It was truly mind-blowing and by far the best course I have ever attended. Money well spent!

Makabelo Motaung

International Diplomacy And Protocol Masterclass

Makabelo Motaung – Adult Finishing School

When you can master what is taught here you have no excuse for not achieving greatness in all aspects of your life. Life is full of second chances, and this school is that second chance!

Makabelo Motaung

Adult Finishing School

Lynette Magasa, the founder and CEO of Boniswa Corporate Solutions

What an exciting and amazing week I had last week in Geneva. The course came so handily during my visit. I met very powerful and interesting people, game changers, and industry leaders. Having done the course I was also able to step up my game, oozing with confidence, and guess what, for lunch, I was seated at the main table. I knew exactly which knife to take, how to drink and not leave a mark of lipstick on my glass hahaha. I had a firm hand shake and I could join any group and start a conversation

Lynette Magasa

Founder and CEO of Boniswa Corporate Solutions

The School of Etiquette is exceptionally proud of its most recent award from Luxlife, nominated as the ‘Best High-End Hospitality Staff Training Company – Africa’

Accreditations and Alliances

Partnering with leading brands worldwide