Introductions: Are You Insulting People

The purpose of introducing people is to give them an opportunity to know each other. Good introductions can get people off to a great convivial start and can help ease any discomfort or unease when...

Thank You Notes: Handwritten or Emailed

In an increasingly informal digital world, the question is still raised, would handwriting a thank you note create the best impression, or is it over the top? Would sending a quick email show your...

Bereavement Etiquette

Sadly when it comes to these times in our lives, we don’t always understand what to do or say to be helpful. One of the most common questions that intimate friends and family members ask themselves...

Making Small Talk With Anyone

Anyone who‘s been caught at a wedding reception or a networking event discussing the recent weather patterns knows that making small talk isn‘t as easy as it sounds

Motivation

Why do we do the things we do? What is it that drives our behaviors? The answer to this question is motivation.

Intrinsic Motivation

So how do we achieve this? In the workplace, people are thirsting to learn about how they’re doing but only if the information isn’t a tacit effort to manipulate their behaviour. People want...

Free Consultations: Brain Picking

I love giving advice. I write blogs, articles and a newsletter every month. I tweet, Facebook and share information with anyone who asks almost daily. As an expert in the field of social and...

Test Your Knowledge on Etiquette

In my years as an etiquette consultant and trainer. I have received all manner of questions regarding etiquette. Some were complex, and others extremely basic. Now just to clarify, there is no...

Selfie Etiquette

93 Million selfies are taken each and every day. Love them or loathe them, nobody can deny that selfies are a staple in the digital diet of the modern age. What once seemed like a sure to fade fad,...

Modern Gentlemen – Can They Exist Today

Being a gentleman in modern times has certainly changed since the golden days where men were expected to wear the pants in the family. This now a time gone past and in its wake a new era has arrived...