Micro Expressions & Body Language

Corporate Etiquette

How would you like to know what a person is thinking and feeling before they have said a word?

Would you like to learn how to detect whether people are telling the truth or concealing details?

Do you want to have the upper hand in negotiations?

Are your people engaged? Or are they disconnected?

According to a study conducted by Albert Mehrabian, communication is broken down to – 55% body language, 38% tone and 7% words. This means that 93% of all communication is nonverbal.

In business, communication is critical. So how do you stack up? Take a free test on our website to measure how accurate your understanding of non-verbal cues are.

After completing The Micro Expressions & Body Language course you will understand the true emotions of people and communicate more effectively. The subtle changes in the face and body can reveal important unspoken information.

 

What are Micro Expressions?

Micro expressions are very brief facial expressions, lasting only a fraction of a second. They occur when a person either deliberately or unconsciously conceals a feeling.

– Dr Paul Ekman

The study of Micro Expressions helps people recognize the true meaning of body language & facial expressions to better understand others; including clients, colleagues, friends and family members.

Become a more powerful leader, better interviewer and successful negotiator by mastering these skills.

You will learn how to –

  • Detect up to 80% of the lies you hear in negotiations
  • See what others feel or think without saying a word
  • Gain a decisive advantage in sales and negotiations
  • Improve your relationships & develop social skills
  • Recognize and better manage your own emotions
  • Improve your emotional intelligence

See what others feel or think, just by watching their non-verbal signs –  that they cannot hide from you.

 

In this course you will discover –

  • How to read 26 universal facial expressions and how to interpret them.
  • The Seven Universal Emotions & Expressions upon which the science of Micro Expressions is based.
  • The real needs of people around you, as you are better able to read their nonverbal signals.
  • Integrate the strategies of the best sellers and negotiators by knowing exactly how to respond to nonverbal behavior.
  • Learn the simple tactics on how to adjust your communication to the non-verbal signs you see.
  • The BLINK Conversation Technique™ to adjust your communication to the non-verbal signs you see.

 

What is Body Language?

Body language communicates someone’s emotions through the changes in the body positions.

Use the secrets of Body Language to your advantage in your professional, social and daily communications.

Through our body language training programmes you will learn to read people effectively and at the same time control your own body language to give you that competitive edge.

 

Topics –

  • Understanding How We Communicate Without Speaking
  • Learning to Interpret the 101 Most Common Body Language Positions
  • Advanced Body Language Signals
  • Controlling What Your Body Says
  • Using Your Body to Influence Your Mood
  • Cultural Differences
  • Understanding Body Language in Context
  • Nonverbal Dictionary
  • Advanced Rapport Building

 

Deliverables – What you will learn: Outcome – What results you get:

1.    Managers, directors, CEO’s:

1. Discover how to read the 26 universal facial expressions as well as their interpretations

2. Learn to adjust your words to what you see

3. Identify the needs of people around you as you identify what they think and feel

4. Learn the basics of our powerful BLINK Conversation Technique to communicate easier with your team

 

A unique combination of body language tools that help you to:

–     Better understand the needs and expectations of your team

–     Solve conflicts before they start

–     Become a more influential and respected leader

–     Achieve greater integration in your team

–     Increase effectiveness and sales ratio of your department

2.    Sales professionals:

1. Discover how to read the 26 universal facial expressions as well as their interpretations

2. Learn to adjust your words to what you see

3. Identify the needs of your clients as you identify what they think and feel

4. Learn the basics of our powerful BLINK Conversation Technique in sales

 

A powerful combination of sales strategies based on observations of many successful salespeople and negotiators in the world will help you to:

–      Read your client’s facial expressions to identify hot prospects in the first 5 minutes of conversation

–     Detect what your client is hiding from you

–      Learn to use our BLINK Conversation Technique, which will help you to adjust your sales pitch by reading body language cues you get from your client

3.    HR Specialists

1. Discover how to read the 26 universal facial expressions as well as their interpretations

2. Learn to adjust your words to what you see

3. Identify the motivation of the candidate as you identify what they think and feel

4. Learn to detect lying in conversation

5. Learn the basics of our powerful BLINK Conversation Technique when interviewing potential candidates

 

A great combination of body language tools to:

–      Successfully identify a candidate profile in shorter time

–      Find out if the candidate really matches the job characteristics

–      Detect whether the candidate is telling the truth or lying about his CV

–      Learn to use the BLINK Conversation Technique to discover the real (and often hidden) motivations of the candidate

4.    Service people: advocates, lawyers, medical doctors

1. Discover how to read the 26 universal facial expressions as well as their interpretations

2. Learn to adjust your words to what you see

3. Identify the motivation of the candidate as you identify what they think and feel

4. Learn to detect deception in conversation

5. Learn the basics of our powerful BLINK Conversation Technique in professional conversation

Effective body language tools that will help you to:

–      Build good rapport and trust in the beginning of each conversation

–      Identify the basic characteristics of a person to get more information out of your client/patient.

–      Detect the hidden agenda of your client/patient

–       Learn to use our BLINK Conversation Technique to know more about your clients personal opinion/emotions/needs

–      Use an educated approach based on the observation of the body language of your client/patient