Advanced Email Etiquette for Millenials
News flash for those of you that missed the memo, people born between 1983 and 1997 (Millennials) became the new workforce majority in 2015 and have already begun to remake the workplace in their own image. Office cultures have been going through big changes. This generation is already chafing at today’s traditional company structures.
Now emails may seem like an ancient way of communicating. But in actual fact it’s still relatively new. Modern email as we know it, has only emerged within the past two decades, which means the art of emailing hasn’t exactly been fine-tuned through several generations.
So to give the dominant workforce a leg up that usually only comes with on the job experience, we are going to cover some of the lesser known advanced email etiquette guides:
Points not Paragraphs
Business moves quickly, business people move quickly, email moves quickly. As you’ll soon discover in business, things need to get done yesterday. Everybody suffers from hurry syndrome and as a result do not have time to read enormous paragraphs explaining every detail.
Keep it simple, and bullet every point you make in your emails. For the simple fact that it makes the important bits easy to read.
Calendar Invites – Use them
If you really want a meeting to happen in the modern world, you need to send a calender invite. From personal experience, we have noticed that meetings are usually overlooked if you send an email containing the meeting details. However calender invites are never overlooked, as it automatically creates a reminder for the recipient.
Summarise all meetings
If you want to succeed in business, you need to be able to summarise what you spoke about, and end off with the action plan going forward. This is important for three reasons:
- It serves as a filter to ensure you didn’t miss any important points from the meeting
- It ensures all parties are on the same page on what needs to happen next
- It makes you look like an organised and in control person
Saving the most important for last. Your job doesn’t end once you’ve sent an email. Especially if the content of that email is important, or if you’re if you’re trying to sell something. Did you know you that most sales only happen after the fifth or sixth communication with a client? So don’t be afraid to send follow up emails to jog people’s memory. Picking up the phone won’t hurt either.
Finally as a rule of a thumb. If you are afraid to pick up the phone to talk to a client or colleague, and would rather send an email, that is a direct sign that you actually need to pick up the phone and deal with your dilemma right away.
Your email style reflects your level of professionalism and indirectly your level of success. Ensure that something as simple as your email writing is up to date and well written.